Contact
Do you have questions about:
-
...and more?
Reach out to Human Resources (HR)!
The HR Team is here for you and happy to help.
Human Resources
Hours: 8:00am โ 4:30pm, Monday - Friday. Excluding City holidays and paid leave days.
Our Commitment: We aim to respond to all questions within 1-2 business days.
How to Reach Us:
Phone: 608-266-4615
Email: hr@cityofmadison.com
In-Person: 215 Martin Luther King Jr. Blvd. Suite 261 (the second floor of the Madison Municipal Building).
Specific Questions?
If you have specific questions about the following topics, please reach out to our team inboxes for assistance!
Specific Questions?
Hiring, Policies, & Pay: HR@cityofmadison.com
Benefits & Retirement: Benefits@cityofmadison.com
Medical Leave (FMLA): FMLA@cityofmadison.com
Accommodations: Accommodations@cityofmadison.com
Training & Professional Development: OrganizationalDevelopment@cityofmadison.com
Language Access
Language Access:
If you would like to speak to someone in a language other than English, please let us know! Interpretation services are available at all City agencies via LanguageLine Solutions through the Language Access Program (LAP), and many agencies (including HR) employ bilingual staff.
Additional Contact Information
Benefits Providers
Employee Trust Funds
(608) 266-3285 | +1 (877) 533-5020
Health Plan Providers
Dean: +1 (800) 279-1301
GHC-SCW: +1 (800) 605-4327
Quartz UW Health: +1 (844) 644-3455
MercyCare: +1 (800) 895-2421
Navitus (Pharmacy Benefit)
+1 (866) 333-2757
Delta Dental
+1 (800) 236-3712
TASC (Flexible Spending Accounts)
+1 (800) 422-4661
The Hartford (Disability Insurance)
+1 (888) 277-4767 (Policy #033731)
EyeMed Vision Care
+1 (844) 848-7090
Amplifon Hearing Health Care
+1 (888) 901-0132
Nationwide Pet Insurance
+1 (877) 738-7874
ETF Benefit Questions
Employee Trust Funds
608-266-3285
Preparing for Retirement
HR Benefits Analyst
benefits@cityofmadison.com
608-266-4615
ETF Benefit Estimate
Request a Benefit Estimate
608-266-3285