Contact

Do you have questions about:

Reach out to Human Resources (HR)!

The HR Team is here for you and happy to help. 

Human Resources

Hours: 8:00am โ€“ 4:30pm, Monday - Friday. Excluding City holidays and paid leave days.

Our Commitment: We aim to respond to all questions within 1-2 business days.

How to Reach Us:

Phone: 608-266-4615

Email: hr@cityofmadison.com 

In-Person: 215 Martin Luther King Jr. Blvd. Suite 261 (the second floor of the Madison Municipal Building).

Specific Questions?

If you have specific questions about the following topics, please reach out to our team inboxes for assistance!

Specific Questions?

Hiring, Policies, & Pay: HR@cityofmadison.com 

Benefits & Retirement: Benefits@cityofmadison.com 

Medical Leave (FMLA): FMLA@cityofmadison.com 

Accommodations: Accommodations@cityofmadison.com 

Training & Professional Development: OrganizationalDevelopment@cityofmadison.com 

Language Access

Language Access:

If you would like to speak to someone in a language other than English, please let us know! Interpretation services are available at all City agencies via LanguageLine Solutions through the Language Access Program (LAP), and many agencies (including HR) employ bilingual staff.

Additional Contact Information

Benefits Providers

Employee Trust Funds
(608) 266-3285 | +1 (877) 533-5020

Health Plan Providers
Dean: +1 (800) 279-1301
GHC-SCW: +1 (800) 605-4327
Quartz UW Health: +1 (844) 644-3455
MercyCare: +1 (800) 895-2421

Navitus (Pharmacy Benefit)
+1 (866) 333-2757

Delta Dental
+1 (800) 236-3712

TASC (Flexible Spending Accounts)
+1 (800) 422-4661

The Hartford (Disability Insurance)
+1 (888) 277-4767 (Policy #033731)

EyeMed Vision Care
+1 (844) 848-7090

Amplifon Hearing Health Care
+1 (888) 901-0132

Nationwide Pet Insurance
+1 (877) 738-7874

benefits@cityofmadison.com

ETF Benefit Questions

Employee Trust Funds
608-266-3285

benefits@cityofmadison.com

Preparing for Retirement

HR Benefits Analyst
benefits@cityofmadison.com
608-266-4615

ETF Benefit Estimate
Request a Benefit Estimate
608-266-3285

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